UK customer care
How can we help?
Ask about a product, account, delivery, payment or return. Include the SKU for a product question or the order number for an existing order so we can find the right details.
Contact details
info@uksmk.co.uk
Email UKSMK Customer Care from the address linked to your account or order.
19 St James’s St
London SW1A 1ES, United Kingdom. Please do not send returns here without written instructions.
Have your reference ready
Send the order number and delivery postcode. Never include passwords, full card numbers or security codes.
Send a message
Contact UKSMK Customer Care
Complete the form below. The order number is optional for general product questions.
Before you contact us
Product question
Send the product name, SKU and the exact pack or weight option you are considering.
Delivery question
Send the order number, delivery postcode and carrier tracking reference if one has been issued.
Return question
Keep the goods and packaging. Describe the issue and attach photos only if our reply requests them.